# 247 Rapid Response

> 247 Rapid Response Ltd is a London-based emergency plumbing, gas, heating, drainage and leak-detection company. Gas Safe Registered #972173. 24/7 dispatch, 30 to 60 minute target response across all 33 London boroughs and the M25-adjacent districts. Directly employed engineers, fixed-price quotes after diagnosis, 12-month workmanship guarantee.

## Services

- [All plumbing services](https://247rapidresponse.co.uk/services): Hub for the six core service categories and three cross-cutting specialisms.
- [Emergency plumbing](https://247rapidresponse.co.uk/services/emergency-plumbing): Burst pipes, blocked toilets, hidden leaks, stop-tap replacement, immersion-heater repair, washing-machine fits, outside-tap replacement.
- [Boiler repair and heating](https://247rapidresponse.co.uk/services/boiler-repair): Boiler diagnostics, annual service, expansion-vessel and magnetic-filter installs, frost-thermostat recovery, radiator-valve replacement.
- [Boiler installation](https://247rapidresponse.co.uk/services/boiler-installation): Combi, system, regular boiler installs by Gas Safe engineers.
- [Drainage](https://247rapidresponse.co.uk/services/drainage): CCTV survey, high-pressure jetting, root-cutting, drain rodding, manhole replacement, no-dig CIPP relining.
- [Leak detection](https://247rapidresponse.co.uk/services/leak-detection): Acoustic, thermal, tracer-gas and salt-test leak finding plus pre-purchase plumbing surveys and full damp-survey RICS-format reports.
- [Gas safety / CP12](https://247rapidresponse.co.uk/services/gas-safety): CP12 landlord certificates, cooker and gas-hob installation, HMO multi-appliance certificates, carbon-monoxide alarm installs.
- [Insurance claim handling](https://247rapidresponse.co.uk/services/insurance-claim-handling): Insurance-grade leak detection, trace and access, damp-survey reports, direct insurer liaison, reinstatement and restoration.
- [Commercial trade plumbing](https://247rapidresponse.co.uk/services/commercial): RPZ backflow testing, Legionella and water hygiene, TMV servicing, grease-trap maintenance, catering equipment plumbing, cold-water storage tank cleaning, food-safety drainage compliance.
- [Emergency response specialisms](https://247rapidresponse.co.uk/services/emergency): Frozen pipe thawing, flood damage response, sewage backup, asbestos pipe lagging removal, storm-flood response, drain-collapse emergency.

## Pricing

- [Pricing](https://247rapidresponse.co.uk/pricing): Four-model pricing system. Set-price jobs (CP12, annual boiler service, drain survey). Hourly rates for pre-planned visits at £85 per 30 minutes weekday daytime in Zone A (City and Westminster + M25-adjacent districts). Scoped quotes for installs. Emergency callouts banded by zone and time. All prices exclude VAT; a single global VAT note applies. Account clients receive tiered discounts.

## Coverage

- [Coverage map](https://247rapidresponse.co.uk/coverage): All 33 London boroughs plus M25-adjacent districts including Brentwood, Broxbourne, Chiltern, Dartford, Elmbridge, Epping Forest, Epsom and Ewell, Hertsmere, Mole Valley, Watford and others.
- [Out-of-area projects](https://247rapidresponse.co.uk/out-of-area): Project work beyond the M25 (full installs, CP12 portfolios, multi-site contracts).

## Account clients

- [Account-client programme](https://247rapidresponse.co.uk/commercial): Managed-services tier for businesses, agents and multi-site operators. Discount scales with portfolio size.
- [Business packages](https://247rapidresponse.co.uk/landlord): CP12 portfolios, end-of-tenancy work, void-period response.
- [Insurance and restoration](https://247rapidresponse.co.uk/insurance-restoration): Direct insurer billing on covered claims, insurance-grade reports, full reinstatement.

## Company

- [About 247 Rapid Response](https://247rapidresponse.co.uk/about): Founder-led, directly-employed engineers (no self-employed subcontract), full PAYE, manufacturer-trained.
- [Customer reviews](https://247rapidresponse.co.uk/reviews): Verified Google reviews carousel.
- [Careers](https://247rapidresponse.co.uk/careers): Open engineer roles (heating, plumbing, drainage, apprenticeships). Written trade exam used in screening.
- [Rogue companies guide](https://247rapidresponse.co.uk/rogue-companies): How to spot bad-faith plumbers, what to ask before booking, what we do differently.
- [Blog](https://247rapidresponse.co.uk/blog): Long-form guides on emergency triage, pre-winter readiness, landlord compliance, evidence-led repair planning.

## Contact and legal

- [Contact](https://247rapidresponse.co.uk/contact): Phone, WhatsApp, postcode checker, enquiry form. Office number 020 8050 5306. Email info@247rapidresponse.co.uk.
- [Terms and conditions](https://247rapidresponse.co.uk/terms): No interest or late-payment fees on unpaid invoices. Overdue invoices go to written reminders, then external debt collection if no resolution.
- [Privacy policy](https://247rapidresponse.co.uk/privacy): UK GDPR / Data Protection Act 2018 compliant.
- [Cookie policy](https://247rapidresponse.co.uk/cookies): Strictly-necessary cookies plus consent-gated analytics (PostHog) and advertising (Google Ads via GTM).
- [Policies index](https://247rapidresponse.co.uk/policies): Modern slavery, anti-fraud, equal opportunities, and other operational policies.