Plumbing, heating, drainage, and leak detection. Whatever has gone wrong with the water, heating, or gas in your property, we put it right. Gas Safe registered, with one flat labour rate by time of day, no callout fee, and a fixed-price quote after on-site diagnosis.
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Full map →Covered by insurance? We do the rest.
If your plumbing or heating emergency is covered by your home insurance, and most are, we provide an insurance-grade report at no cost, deal directly with your insurer on your behalf, and carry out full restoration of your property to its pre-incident state at 100% no charge. You don't pay a penny out of pocket on covered work. 100% peace of mind.
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Real engineers · real vans · real London
When you book us, the van that pulls up has our logo on it, the engineer at your door is on our PAYE payroll, and the work that gets done is signed off by the same business that took your call. One brand, one team, one promise, at every London postcode, every hour of every day.
What We Fix
Every plumbing, heating, gas, drainage and leak service London needs, delivered by directly employed Gas Safe engineers on PAYE. Plus insurance handling and account-client portfolio plans under the same roof.
Burst pipes, hidden leaks, blocked toilets, blocked sinks, blocked baths, dripping or no-pressure taps, shower repair, mixer shower fits, low pressure diagnosis, water hammer, frozen pipe thaw, pump replacement, macerator (Saniflo) repair, washing-machine fits, stop-tap and outside-tap replacement.
View Emergency plumbing →No heat, no hot water, boiler error codes, pressure loss, pilot light out, cold radiators, balancing, radiator removal for decorating, TRV swaps, diverter and 3-way valve replacement, thermostat and programmer fits, power flush, frozen condensate pipe.
View Boiler repair & heating →Blocked drains, CCTV surveys and mapping, jetting and rodding, root cutting, drain relining (no-dig), manhole rebuild, soakaway failure, soil stack leaks, foul-water overflow, mains backflow, gutter and downpipe repair.
View Drainage →Trace and access without destruction: thermal imaging, acoustic listening, tracer gas. Ceiling leaks, shower tray leaks, bath leaks, underground supply-pipe leaks, damp surveys, pre-purchase plumbing surveys.
View Leak detection →Gas leaks, gas pipe repair, emergency shut-off, Gas Safe inspections, CP12 landlord certificates, HMO multi-appliance LGSR, cooker and hob installations, gas fire service, carbon monoxide alarm install.
View Gas safety / CP12 →New boiler upgrades, like-for-like combi swaps, system + cylinder builds, heat-pump cylinders, smart thermostats, full central-heating replacement, manufacturer-backed warranties up to 12 years.
View Boiler installation →Manufacturer-warranty-preserving boiler service. Fixed price, certificate by email same day. Worcester, Vaillant, Ideal, Viessmann, Baxi specialists.
View boiler service →Insurance-grade reports at no cost, direct insurer liaison, full restoration on covered claims. You pay nothing out of pocket on insured work.
View insurance claim handling →Portfolio plans for estate agents, letting agents, property managers, multi-site landlords and commercial operators. Per-property discount, dedicated account manager, monthly compliance reports.
View account clients →Real work · real engineers · real London
Six snapshots, six callouts, six London postcodes. No stock photos. The same vans, the same engineers, the same uniforms you'll see on your doorstep.
Coverage
We cover all 33 London boroughs plus 23 M25-adjacent districts in Hertfordshire, Surrey, Essex, Kent, Buckinghamshire and Berkshire, and the wider South East for drainage and leak detection. Pop your postcode in and we'll tell you your live response window.
Enter your postcode for an instant ETA. We cover every London borough plus the surrounding belt.
Why 247 Rapid Response
We're a London-bred emergency property team built around one obsession: getting to you faster than anyone else and fixing the problem first time. Every engineer is fully qualified, registered with the right authority, fully insured, and trained on transparent on-the-job quoting.
Honest Pricing
Every rate is published. Every quote is signed off in writing before work starts. Pick the model that fits the job.
Set-price
CP12 from £125. Annual boiler service from £125. CCTV drain survey from £349. Power flush from £489.
Hourly rate
Trace-and-access, follow-on repairs, time-and-materials. One flat rate across London: from £75 / 30 min (daytime) to £147 / 30 min (nighttime), inc VAT. 1-hour minimum, then 30-minute increments.
Scoped quotes
Combi swap from £1,800. System boiler like-for-like from £3,200. CIPP drain lining from £500/m. Free survey, written fixed-price quote.
No callout fee. 24/7 emergencies are billed at the same hourly labour rate for the time of day, with a fixed-price quote given on site after diagnosis before any chargeable work starts.
Domestic prices shown inc VAT. No hidden extras: no parking, fuel, ULEZ, or Congestion Charge surcharges. Materials at trade cost plus 30% markup, fully itemised on the invoice. Account-client portfolios receive discounted rates from the published prices.
Real Reviews
4.5 from 510 Google reviews. The most recent 5-star reviews from our verified Google Business Profile, photos first where customers shared them.
FAQ
London Expertise
London plumbing is not just London plumbing. The mix of Georgian, Victorian, Edwardian, post-war and modern stock, sitting on London Clay and fed by Thames Water's historic mains, means every borough has its own quirks. Here's what makes us different.
South-east London and most outer boroughs sit on the chalk-aquifer Thames Water source, with hardness routinely above 280 ppm. Limescale buildup attacks heating coils, kettles, dishwashers and showers within years. Every plumbing install we deliver factors this in: scale inhibitors, magnetic filters, manufacturer-spec adjustments, and warranty paperwork that survives the inspection visit.
A single road in Islington can contain Georgian terraces with original lead supply pipes, Victorian conversions retrofitted in copper in the 1970s, and 21st-century new-builds with PEX manifold systems. Our vans carry parts and tooling for all of it: copper compression, push-fit (Speedfit, Tectite), capillary soldered, lead joint repair, MDPE compression for buried supplies. We don't have to leave to fetch the right fitting.
Pressure varies wildly across London. A mansion block in Marylebone may have 1.5 bar at the riser top; a basement flat in Camden may have 5 bar at the meter. Pressure-reducing valves, expansion vessels, and accumulators get sized to your actual reading, not to a generic spec sheet.
Camden, Westminster, Kensington & Chelsea, Hackney and Tower Hamlets all have extensive conservation areas where flue terminations, soil pipe routing and external boilers face listed-building consent. We know which boroughs require what paperwork and we coordinate with the council on your behalf.
Mansion blocks, purpose-built flats and new-build developments often have managing agents who want method statements, RAMS, public liability certs and induction sign-ins before an engineer crosses the threshold. We have these ready on every job; no surprise delays.
Outer London still has shared back-of-house drainage with neighbouring properties. CCTV surveys catch responsibility lines before the work starts; we flag Thames Water sewer responsibility (typically 6 inches from the property boundary) so you're not paying for a job that's not yours.
The mature plane trees that line Hampstead, Chiswick and Wimbledon roads send root systems straight at clay drains. CCTV identifies infiltration, no-dig relining and root-cutting heads keep the work above ground where possible.
Large swathes of London sit on London Clay, a shrink-swell soil that moves seasonally with rainfall. This stresses underground drains and supply pipework, causing joint failures over time and contributing to subsidence claims. Periodic CCTV drain surveys catch problems before they cause the cracks insurers won't cover.
30 to 60 minute response across every London borough. Gas Safe registered. 12-month workmanship guarantee.
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