
About 247 Rapid Response
London's specialist plumbing & heating team.
Directly employed engineers, branded vans, fully insured, Gas Safe registered. We don't fix fast because it sounds good in marketing. We fix fast because at 3am with water through your ceiling, anything else is unacceptable.
Trusted across London. Real engineers, real vans, real coverage. We're not a switchboard farming jobs out to subcontractors, we're a directly employed team of qualified tradesmen with a single mission: get to you within 30 to 60 minutes, fix it first time, and walk away leaving the property better than we found it.
Built around three things.
Speed
30 to 60 minute response across the M25. Faster in inner London. Dispatch is live, never queued.
Skill
Every engineer is City & Guilds qualified, Gas Safe or registered, and trained on our own quality standards.
Trust
Fixed-price quotes signed off before work. Itemised invoices. 12-month workmanship guarantee.
Who we're for.
If you're a homeowner with a burst pipe at midnight, a landlord with a tenant calling about no heating on Christmas Eve, a property manager juggling multiple buildings, or a business that can't afford downtime, we're built for you. We're not the cheapest tradesmen in London, and we're not pretending to be. We're the ones you call when it has to be fixed properly, first time, before the damage spreads.
What makes us different.
- 📍 Directly employed engineers, not subcontractors. Our team is on payroll, accountable to us, trained by us. Many "24/7" emergency operators are just call centres dispatching freelancers, you have no idea who's turning up. With us, you know.
- 🛡️ £5M public liability insurance. Covered for everything we do. Ask any tradesman who knocks on your door for proof, most can't show it.
- 💰 Trade cost + 30% on materials. Most tradesmen mark materials up 60,100%. We don't. Our invoices show every supplier reference so you can verify the cost.
- 🔧 Fully kitted vans. Our engineers carry parts to fix 90%+ of common faults on the first visit. No "I'll come back tomorrow with the part."
- 📝 Written quotes signed before work. Engineer can switch from hourly to fixed-price on site at their discretion, but no work proceeds without your written approval. Period.
- 🏢 Companies House registered. 247 Rapid Response Ltd, #14505329. We're a UK company with a paper trail and a reputation to protect, not a here-today-gone-tomorrow operator.
Trusted across London.
From flats in Kensington to commercial blocks in Canary Wharf, from converted Victorian terraces in Clapham to new-build estates in Stratford, we cover all of Greater London within the M25, and the surrounding belt. Every day, every postcode, every emergency.
Got an emergency right now?
Don't wait. Call.
Lines open every hour of every day. An engineer can be on the way to you in the time it takes to get a quote elsewhere.
30 to 60 minute response across Greater London · Gas Safe registered #972173 · 12-month workmanship guarantee
