Close-up of the 247 Rapid Response branded uniform back panel, directly-employed engineer livery

Pricing

Three pricing models. One transparent page.

Set-price jobs (predictable scope, fixed cost), labour billed per 30 minutes by time of day (no callout fee, one flat rate across London), and free consultations for installs. 24/7 emergencies are billed at the same hourly labour rate. Prices shown inc VAT. No hidden extras.

Call 020 8050 5306 WhatsApp now Book online

30-60 MINResponse time

12 MOWorkmanship guarantee

FULLYInsured & accredited

24/7365 days a year

No hidden extras
Materials at trade +30%
Fixed price before we start
12-month guarantee

Materials at trade +30% – every supplier reference on your invoice, not the 45–100% others add

Price finder

Search a service. See your price.

What will my job cost?

Search for what you need and pick the time of day. The table below shows your price. No callout fee, ever.

I need help with…

When?

Service	Your price · Daytime rate
CP12 Landlord Gas Safety Certificate Gas safety & inspections	from £124.99from £149.99
CP12 + annual boiler service combo Gas safety & inspections	from £209.99from £251.99
Annual boiler service (any brand) Gas safety & inspections	from £124.99from £149.99
CCTV drain inspection Drain surveys & mapping	from £348.99from £418.79
Drain mapping survey Drain surveys & mapping	from £448.99from £538.79
Pre-purchase plumbing survey + report Property surveys & reports	from £248.99from £298.79
Salt-test damp analysis Property surveys & reports	from £124.99from £149.99
Power flush Heating fixed-price jobs	from £488.99from £586.79
Pre-planned repair, trace & access, and 24/7 emergency labour (no callout fee) Labour (per 30 min)	£62.50£75 / 30 min
Combi boiler swap (like-for-like) Installations	Free consultation →
System boiler to combi conversion Installations	Free consultation →
System boiler like-for-like Installations	Free consultation →
Vented and unvented cylinders Installations	Free consultation →
Central heating system replacement Installations	Free consultation →
Underground supply-pipe leak repair Leak detection & trace	Free consultation →
Damp survey + RICS-format report Leak detection & trace	Free consultation →
Cured-in-place pipe (CIPP) drain lining Drainage repairs	Free consultation →
Drain excavation + section replacement Drainage repairs	Free consultation →
Manhole rebuild and cover swap Drainage repairs	Free consultation →

Indicative prices for the time band above; your firm price is confirmed before any chargeable work starts. Install and project work is quoted free on site. No callout fee. Prices follow the VAT toggle.

How we bill

Pick the model that matches your job.

Most callouts fall into one of four patterns. Tap a column to see the jobs we deliver under that model and the published from-prices.

Worth paying for: 30–60 min target arrival · Directly-employed Gas Safe engineers · We handle your insurance claim.

Show prices:

Set-price jobs

Scope is predictable. You pay the published from-price. No quote required.

Gas safety & inspections

CP12 Landlord Gas Safety Certificatefrom £124.99from £149.99
Per property, up to 3 gas appliances. Each extra appliance £20.
CP12 + annual boiler service combofrom £209.99from £251.99
Save £40 vs booking separately
Per property, one boiler. Second boiler at same visit £95.
Annual boiler service (any brand)from £124.99from £149.99
Per boiler. Two boilers same visit £209.99 total.

Drain surveys & mapping

CCTV drain inspectionfrom £348.99from £418.79
Up to 3 manholes. Weekday daytime £348.99; evening or weekend daytime £424.99; late night or bank-holiday £498.99. Each additional manhole £75 / £97.50 / £120 at the same tier.
Drain mapping surveyfrom £448.99from £538.79
Whole property, up to 3 manholes. Weekday daytime £448.99; evening or weekend daytime £548.99; late night or bank-holiday £658.99. Each additional manhole £75 / £97.50 / £120 at the same tier.

Property surveys & reports

Pre-purchase plumbing survey + reportfrom £248.99from £298.79
One residential property up to 4 beds, written report within 5 working days. Each extra bedroom £25.
Salt-test damp analysisfrom £124.99from £149.99
Per sample, BRE Digest 245 protocol. Two samples £209.99, each extra £85.

Heating fixed-price jobs

Power flushfrom £488.99from £586.79
Up to 4 radiators on one system. Weekday daytime £488.99; evening or weekend daytime £638.99; late night or bank-holiday £748.99. Each additional radiator £68 / £85 / £105 at the same tier.

Materials within the set price unless scope changes. Extra-unit pricing shown per line.

Hourly rate

Pre-planned visits where the scope unfolds during the work. 1-hour minimum, then 30-minute increments at the rate for the time of day.

Labour rate (per 30 min)

One flat rate across all of London & the M25, by time of day. 1-hour minimum, then billed in 30-minute increments. No callout fee.

Time band	Per 30 min
Daytime rate Mon to Fri 8am to 6pm	£62.50£75 / 30 min
Evening rate Mon to Fri 6pm to 11pm, weekend daytime	£82.50£99 / 30 min
Nighttime rate 11pm to 8am, plus weekend nights and bank holidays	£122.50£147 / 30 min

Pre-planned jobs that fit this model

· Trace and access investigations (suspected leaks, hidden faults)
· Diagnostic-heavy boiler faults that don’t map to a fixed-price line
· Follow-on repair after a survey where scope unfolds during the work
· Time-and-materials work explicitly agreed up-front

The labour rate applies to both pre-planned, scheduled visits (trace-and-access investigations, follow-on repair after a survey, diagnostic-heavy jobs) and 24/7 emergency callouts. There is no separate callout fee – you pay only for the labour at the rate for the time of day, plus materials. Materials at trade cost + 30%, itemised on the invoice.

Installs & projects

Pre-planned installations and complex repairs. Booked after a free on-site consultation, then a written fixed price.

Free on-site consultation

Every install and project is priced in person. A Gas Safe registered engineer visits your property, surveys the job, and gives you a clear written fixed-price quote – at no cost and with no obligation.

We quote, free of charge, for

Installations

Combi boiler swap (like-for-like)
System boiler to combi conversion
System boiler like-for-like
Vented and unvented cylinders
Central heating system replacement

Leak detection & trace

Underground supply-pipe leak repair
Damp survey + RICS-format report

Drainage repairs

Cured-in-place pipe (CIPP) drain lining
Drain excavation + section replacement
Manhole rebuild and cover swap

Book a free consultation →

No call-out charge for install and project consultations.

Homeowners · Coming soon

247 HomeCover: complete home cover, on the way.

We're building a home cover plan designed to protect you more completely than anything else on the market, at a price built around real value for money. It's in development now, register your interest to hear first. We're designing it to give you the best value for your money and to cover you more completely than any other London emergency plumber can.

Multi-property owners

5+ properties? Become an account client.

Letting agents, estate agents, property managers, multi-site landlords and commercial operators. One account manager, monthly invoicing, dispatch priority over reactive callouts, and a published per-property discount that scales with portfolio size.

Starter account

5 to 19 properties

10% off published rates

Growth account

20 to 49 properties

15% off + priority dispatch

Enterprise account

50+ properties

Bespoke per-portfolio pricing + dedicated account manager + monthly compliance reports

See account-client programme →

What you get

What's included on every job.

Travel + on-site arrival by a directly-employed, Gas Safe registered engineer in a branded van, at no extra charge.
Diagnosis of the faulton arrival, with a clear explanation of what we found and what it'll cost to fix.
Fixed-price quote for the repair where the scope is clear, signed off in writing before any chargeable work starts.
12-month workmanship guarantee on every job we complete, plus manufacturer warranties on installed parts.
Itemised invoice with labour time and materials at trade cost plus 30% markup – not the 45–100% markup others add.

1 hour minimum charge, then in 30-minute increments at the rate for the time of day. Trade cost plus 30%, itemised on the invoice. 12-month workmanship guarantee.

VAT notice: Prices are shown including VAT by default for domestic customers – switch the toggle to see the ex-VAT figure. Commercial and account-client pricing is quoted ex-VAT. VAT is charged at the prevailing rate (currently 20%).

Pricing questions

Frequently asked.

How are emergency jobs billed?

There is no callout fee. On arrival the engineer surveys the fault, stabilises where safe, and gives you a written diagnosis with either a fixed-price quote for predictable-scope repairs or an estimate at the labour rate (per 30 minutes) for the time of day for diagnostic-heavy work. You sign off in writing before any chargeable work continues. Materials are charged at trade cost plus 30% markup, fully itemised.

What's the difference between set-price, hourly, and scoped jobs?

Set-price jobs are predictable in scope: CP12 gas safety, annual boiler service, drain surveys, power flushes. You pay the published from-price. Hourly rate jobs are pre-planned, scheduled visits where scope unfolds during the work: trace-and-access, follow-on repair after a survey, time-and-materials with a known starting point. Scoped jobs are installations and complex repairs that need a site visit before a written fixed-price quote: boiler installs, heating system replacements, underground supply-pipe leaks, drain relining. 24/7 reactive emergencies (burst pipes, no-heat in winter, gas leaks, sewage backup) are billed under the hourly model: no callout fee, an on-site diagnosis, then a fixed price or the labour rate for the time of day based on what the survey finds.

Are your prices inc or ex VAT?

Domestic prices on this page are shown including VAT by default – the figure you see is the figure you pay. Use the toggle to switch to ex-VAT if you'd prefer. Commercial and account-client pricing is quoted ex-VAT, since those customers reclaim it. VAT is charged at the prevailing rate (currently 20%).

Why are evening and night rates higher?

Out-of-hours work means premium pay for the engineer on call, plus the cost of keeping a dispatcher and a stocked van available when most plumbers are closed. The rate covers the genuine extra cost of true 24/7 response, not a surcharge for convenience.

Do you add charges for parking, fuel, ULEZ or the Congestion Charge?

No hidden extras. The price we agree is the price you pay: no parking, fuel, travel-time, ULEZ or Congestion Charge surcharges bolted on at the end. Materials are charged at trade cost plus 30%, fully itemised with the supplier reference on your invoice.

Do you charge to come out and look?

No callout fee, ever. For pre-planned visits the one-hour minimum labour charge begins when on-site work starts; diagnostic time rolls into the work. For 24/7 emergencies you pay only for the labour at the rate for the time of day, plus any materials. The engineer always confirms the price before any chargeable work starts.

Can I reschedule a booking?

For non-emergency bookings, you can reschedule free of charge with at least 24 hours' notice, subject to office acceptance and availability. Inside 24 hours, or no-shows, we may charge the one-hour minimum labour against the booked slot.

Do account clients pay these published rates?

Account clients (estate agents, letting agents, property managers, multi-site operators with 5+ properties) get a discount off the published rates that scales with portfolio size. See the account-client tiers for the 3-tier programme. Homeowners: our 247 HomeCover plan is coming soon – register your interest to lock in our best launch terms.

Need a 24/7 emergency engineer?

30 to 60 minute response across every London borough. Gas Safe registered. 12-month workmanship guarantee.

Call 020 8050 5306 WhatsApp now Book online