Social Value Policy

At 247 Rapid Response, we recognise the vital role that social value plays in how we deliver our services and carry out our projects. We understand that our work has a social, economic, and environmental impact on the communities we serve, and we are committed to ensuring that this impact is positive, meaningful, and lasting.

As a responsible organisation, our aim is to leave a legacy of positive contribution wherever we operate. We do this by integrating our core values and daily operations with the needs and expectations of our stakeholders, including customers, employees, subcontractors, suppliers and the wider community and environment. Our commitment is backed by policies and procedures that cover social responsibility, sustainability, employment, health and safety, and ethical conduct, all of which are reviewed at management level to ensure compliance with legislation and continual improvement.

We fully support the principles of the Public Services (Social Value) Act 2012 and work with our partners, suppliers, and clients to maximise the social, economic, and environmental well-being of local communities. Our approach is aligned with our internal sustainability strategy and delivered through strong collaboration with our network of professionals and partners.

• Sourcing goods and services locally wherever possible to support the local economy.
• Creating opportunities for social enterprises, minority-owned businesses, and SMEs to grow and collaborate with us.
• Supporting the development and sustainability of micro and small businesses within our supply chain.

• Investing in the upskilling and future-readiness of our workforce through training and development.
• Creating job opportunities within the communities we operate in, especially for underrepresented and disadvantaged groups.
• Supporting access to employment for ex-service personnel and adhering fully to our Modern Slavery Statement.
• Removing barriers to entering the trades and engineering sectors, particularly for young people and those with limited access to opportunities.

• Delivering volunteering initiatives and community-support projects with real local benefit.
• Partnering with local charities and community organisations to deliver impact aligned to community needs.
• Offering work experience, apprenticeships, and mentorships in partnership with education providers and training schemes.
• Promoting wellbeing initiatives and supporting our people to live healthier, more balanced lives.

• Committing to carbon reduction through our sustainability programme and seeking alignment with net-zero goals.
• Using resources responsibly and efficiently to reduce waste and maximise environmental value.
• Operating in accordance with the principles of ISO 14001:2015.
• Implementing controls to reduce air pollution, noise, and vibration to protect community health and wellbeing.
• Promoting sustainable and ethical procurement in line with best practices (e.g. SEDEX, BREEAM).

• Ensuring clear accountability for delivering on our social value commitments.
• Monitoring and reporting on our performance to stakeholders and partners.
• Reviewing this policy annually and striving for continuous improvement in all areas of our work.