247 Rapid Response
4.5 · 510 reviews
247 Rapid Response engineer surveying an open manhole at night with UV dye visible in the chamber

Drainage

CCTV drain surveys across London

Specialist CCTV drain surveys as part of our 24/7 drainage service. Same fixed pricing, same 30 to 60 minute target response, same 12-month guarantee.

30 to 60 min target response12-month guaranteeGas Safe Registered
30-60 MINResponse time
12 MOWorkmanship guarantee
FULLYInsured & accredited
24/7365 days a year

A CCTV drain survey is the only definitive way to assess the internal condition of underground drainage. We use push-rod cameras for runs up to 30m (typical residential), and self-propelled crawler cameras for runs up to 200m (commercial and large residential). Full-colour HD video is recorded throughout, with sondes and locators establishing depth and routing.

Every survey produces a WRc-coded defect list, the British Water industry standard classification used by insurers, conveyancers, building-control officers and water authorities. The report includes location-mapped defects, severity ratings (1,5), root-cause analysis and recommended remediation.

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When We Use This

Where this service applies

  • ✅ Pre-purchase drainage condition surveys
  • ✅ Insurance claim investigations (escape-of-water, subsidence)
  • ✅ Build-Over Agreement applications to Thames Water
  • ✅ Recurring blockage diagnosis
  • ✅ Conveyancing requirements (raised by buyer's solicitor)
  • ✅ Section 106 / Sustainable Drainage compliance
  • ✅ Post-clearance verification surveys
  • ✅ Structural condition reports for trust/probate property valuations
Our Process

How we deliver

No surprises, no upselling. The exact path every job follows.

  1. 1
    Site visit & access plan
    Inspection chamber identification, route mapping.
  2. 2
    Initial flush & clearance
    If drains are blocked, partial clearance to allow camera access.
  3. 3
    CCTV survey
    Push-rod or crawler camera through the entire drain run with full HD recording.
  4. 4
    Sonde location
    Underground depth and route mapped via sonde transmitter and locator.
  5. 5
    Defect coding
    All findings WRc-coded by trained surveyor.
  6. 6
    Written report & video
    Full PDF report with images, video links, and remediation quotes.
  7. 7
    Optional follow-up
    Repair, relining or excavation quote provided separately.
Frequently Asked

Your questions answered

How much does a CCTV drain survey cost in London?
CCTV drain inspection from £418.79 inc VAT, including the written WRc-coded report. A full drain mapping survey is from £538.79 inc VAT. Multi-property commercial surveys priced per scope. See our full pricing.
How long does the survey take?
Typical residential survey: 60,90 minutes on site. Larger or complex commercial sites: half day. Report typically issued within 24 hours.
What's a WRc-coded defect list?
WRc (Water Research Centre) coding is the British Water standard classification for drain defects, used by all UK water authorities, insurers and conveyancers. Defects are coded by type (FL = fracture longitudinal, OBC = obstruction concrete, etc.) and severity (1,5). The standard means any party reading the report understands exactly what was found.
Will the report be accepted by my insurer?
Yes, our reports are accepted by all major UK insurers and loss adjusters. We use the WRc standard insurers expect.
Should I get a CCTV survey before buying a property?
Strongly yes for any London property over 30 years old, or with mature trees nearby, or where the homebuyer's report flagged drainage concerns. Drainage defects don't show on standard surveys but can cost £5,25k to repair after purchase.
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30 to 60 minute response across every London borough. Gas Safe registered. 12-month workmanship guarantee.

FAQ

CCTV drain surveys: your questions

How fast can you reach me for CCTV drain surveys?
Typical on-site time is 30 to 60 minutes across the M25, subject to engineer availability and traffic. Live dispatch, never queued. Times quoted are best-effort targets, not contractual guarantees.
What does CCTV drain surveys typically cost?
Labour is one flat rate across London and the M25, billed per 30 minutes: from £75 / 30 min (daytime) up to £147 / 30 min (nighttime), with a one-hour minimum then 30-minute increments. There is no callout fee. Domestic prices shown inc VAT, no hidden extras. Fixed-price conversion available on most jobs after diagnosis. Full rate card.
Is the work guaranteed?
Yes. CCTV drain surveys carries the same 12-month workmanship guarantee as every other drainage job we do.
Are you Gas Safe registered?
Yes. Gas Safe Register number 972173. Verifiable live at gassaferegister.co.uk before our engineer walks in.

Need CCTV drain surveys now?

30 to 60 minute response across every London borough. Gas Safe registered. 12-month workmanship guarantee.