A blocked toilet is the #1 plumbing call we take. Most are simple, a plunger or auger restores flow within 20 minutes. Some aren't, repeated blockages, slow refill, gurgling, or backup into other fixtures usually indicate a structural drainage defect downstream that won't fix itself by clearing the visible blockage.
Our plumbers carry plungers, augers (toilet snakes), high-pressure jetters and CCTV cameras, meaning we can clear, diagnose and verify the entire downstream run on a single visit. Where we find a structural defect (root infiltration, dropped joint, partial collapse) we'll quote separately for the permanent repair before any further work.
Where this service applies
- Single blockage (foreign object, paper, hygiene products)
- Repeated blockage (downstream defect indicated)
- Slow flush / partial clearance
- Multiple fixtures backing up (main soil pipe blockage)
- Gurgling sounds when flushing (downstream restriction)
- Sewage backing up into bath or shower
- Macerator (Saniflo) blockage and reset
- Toilet leak from cistern or pan seal
How we deliver
No surprises, no upselling. The exact path every job follows.
- 1
Booking taken with symptom mapping
We bring the right kit, single blockage vs systemic vs cistern issue. - 2
On-site visual inspection
Engineer assesses cistern operation, fill, flush mechanism. - 3
First-pass clearance attempt
Plunger / auger on accessible blockage. - 4
CCTV inspection if required
For repeated blockages or partial clearance, camera survey of the soil pipe. - 5
Quote presented for any structural repair
If a defect is found, we quote separately before any further work. - 6
System fully verified
Multiple test flushes confirm flow is restored before we leave. - 7
Itemised invoice
Labour from £90 / 30 min (daytime) up to £180 / 30 min (nighttime) (see /pricing), no hidden charges.