Burst pipe repair across London

Burst pipes are the #1 cause of insurance escape-of-water claims in the UK, costing the industry over £1 billion per year. Most happen in winter (frozen pipework expanding and rupturing), but pipe failures from joint corrosion, pinhole-leak progression, water-hammer damage and physical impact happen year-round.

The repair itself is usually straightforward, a competent plumber can replace a 1m section of failed copper or plastic pipe in under an hour. The damage management, drying-out and insurance handling is where most homeowners get stuck. We take the entire process off your hands: emergency containment, permanent repair, insurance-grade report, direct insurer billing on covered claims, and full restoration to pre-incident state.

How we deliver

No surprises, no upselling. The exact path every job follows.

1. 1
   Emergency containment over the phone
   We talk you through stop-tap, system drain-down, and safety while engineer is dispatched.
2. 2
   Engineer arrives 30 to 60 minutes
   Van stocked with copper, plastic and push-fit fittings, soldering, all common joint types.
3. 3
   Site assessment & insurance check
   We confirm whether trace-and-access and escape-of-water cover apply on your policy.
4. 4
   Permanent repair
   Soldered or compression repair on copper. Push-fit or compression on plastic. Full pipe section replacement where required.
5. 5
   Pressure test post-repair
   Full system pressure verification before we leave, no callbacks.
6. 6
   Insurance-grade report
   Photographic record, root cause analysis, repair scope, restoration recommendations.
7. 7
   Direct insurer billing on covered claims
   We handle the claim paperwork and bill your insurer directly.
8. 8
   Restoration coordination
   Make-good plastering, tiling, decorating, flooring, handled end-to-end on covered claims.