A dripping tap is rarely just a dripping tap. On older quarter-turn ceramic disc cartridges the seat is scored, on traditional rising-spindle taps the washer has perished, and on mixer taps the diverter or O-ring has hardened past the point of a serviceable rebuild. Left alone, the slow drip wears the porcelain glaze on a basin, leaves a limescale tail on stainless steel, and in hard-water postcodes accelerates pinhole corrosion on the brass below.
We repair where a repair is the right call, and replace where it is not. Ceramic disc cartridges on Hansgrohe, Bristan, Grohe, and Vado bodies are stocked in 35mm and 40mm sizes for same-visit swaps, and we carry traditional 1/2-inch BSP reseating kits for older bib taps and pillar taps where the brass is still sound. Where a full replacement is needed, the new tap is matched to the existing tap-hole layout (monobloc, three-hole, deck mounted, or wall mounted), supplied as a WRAS-approved unit, fitted with new flexi tails, and isolated through new in-line service valves so the next service can be done without draining the system.
Where this service applies
- Dripping kitchen monobloc, where the hot or cold side will not fully shut off at the lever
- Stiff or grinding ceramic disc cartridge that no longer turns smoothly under fingertip pressure
- Mixer tap losing temperature control, hot and cold crossing through a failed cartridge or diverter
- Basin pillar taps weeping at the spindle gland or running on at the spout
- Loose tap body rocking on the worktop or basin, back-nut has loosened over time
- Limescale-locked spouts on swivel kitchen taps, no longer rotate cleanly
- Pull-out spray hose or pull-down kitchen mixer hose failure
- Fitting of new isolation valves so future tap servicing does not require a full drain-down
How we deliver
No surprises, no upselling. The exact path every job follows.
- 1
Inspection and repair-or-replace call
We strip the tap head to identify the cartridge family (ceramic disc, traditional washer, or compression), check the seat, and confirm whether a service kit will give a reliable long-term fix or whether replacement is the safer choice. - 2
Isolation at service valve or stop-tap
Where in-line isolation valves exist we shut hot and cold locally. Where they do not, we close the internal BS1010 stop-tap and drain the relevant section, then fit new isolators on the supply tails as part of the visit. - 3
Tap removed cleanly
Flexi tails disconnected, back-nut released with a basin wrench, and the old tap lifted clear. We protect basin glaze and worktop laminate during removal so the surface is not chipped or scored. - 4
Cartridge service or new tap fitted
Replacement 35mm or 40mm ceramic disc cartridge fitted on a serviceable body, or a new WRAS-approved tap installed with fresh sealing washers and a stainless top-hat where the basin is thin-rim ceramic. - 5
New flexi tails and isolators
Old braided tails replaced as standard, since the rubber core perishes long before the outer braid shows wear. New quarter-turn isolation valves fitted on hot and cold tails so the next service does not require a full drain-down. - 6
Recommission and test
Supplies reopened slowly to purge air, hot and cold run through full lever travel, and joints checked under live pressure. Aerator removed and cleared of any debris flushed through during the works. - 7
Site left clean and photo-logged
Old parts bagged for disposal, work area wiped down, and a short photo record kept of the installed tap and isolators for our service file and your records.