Toilets are the most-used plumbing fixture in any home and one of the most common to fail, flush valves wear, fill valves stick, pan seals perish, cistern washers harden. Most repairs are quick, cheap and don't require pulling the toilet out.
We carry spare flush mechanisms, fill valves, pan seals, wax rings and cistern internals from major manufacturers (Geberit, Roca, Vitra, Bristan, Armitage Shanks, Twyford) in every van, meaning most repairs are completed on the first visit at fixed-fee pricing.
Where this service applies
- Continuously running cistern (failed inlet valve)
- Weak or partial flush (failed flush mechanism)
- Leak between cistern and pan
- Leak from base of toilet (pan seal failure)
- Loose toilet (failed fixings or pan seal)
- Replacement of dual-flush mechanism
- Replacement of inlet (fill) valve
- Complete toilet replacement (close-coupled, back-to-wall, wall-hung)
- Macerator (Saniflo) repair or replacement
- Vintage / period toilet repair (parts often still available)
How we deliver
No surprises, no upselling. The exact path every job follows.
- 1
Phone diagnosis
We narrow down the fault from your description before dispatching. - 2
On-site verification
Engineer confirms fault and quotes fixed fee for repair. - 3
Repair carried out
Failed component replaced. Cistern flushed and tested. - 4
Multiple flush verification
Five+ test flushes confirm reliable operation before we leave. - 5
Fixed-fee invoice
Most repairs priced per our published rate card (see full pricing). - 6
12-month workmanship guarantee
Including parts we supplied.