Emergency response
Storm flood response
Out-of-hours flood-water extraction and immediate make-safe after surface flooding, river surcharge, or storm-drain backup. Insurance-claim ready.
Out-of-hours flood-water extraction and immediate make-safe after surface flooding, river surcharge, or storm-drain backup. Insurance-claim-ready.
What we do, end to end
Same-hour response with extraction kit (submersible pumps, wet vacs). Source identification: surface flooding, river surcharge, sewer surcharge, foul-water overflow. Containment, extraction, drying-out start (industrial dehumidifiers). Insurance-grade incident report with photographs and timestamps.
When storm flood response is needed
Heavy rainfall and external water entering the property
Surface water exceeds drainage capacity. We pump and identify the entry point.
Foul water surcharge into the property
Sewer is over-pressurised. We bypass and isolate.
River surcharge in low-lying areas
Particularly Thames-adjacent properties. We coordinate with the EA if needed.
Below-ground room or basement flooding
Sump pump failure plus surface entry. Multi-source diagnosis.
What it costs (indicative)
Out-of-hours emergency rate applies. Fixed-quote conversion after the immediate containment. Most insurers cover this work under escape-of-water or storm-damage cover. Full pricing.
When to call us
- ✔ Heavy rainfall is bringing water into your property.
- ✔ Foul drainage is backing up after a storm.
- ✔ Your basement or below-ground room is flooding.
- ✔ Your insurer wants an incident report from the response team.