247 Rapid Response
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Gas safety / CP12

Gas fire service and safety check across London

Specialist gas fire service and safety check as part of our 24/7 gas safety / CP12 service. Same fixed pricing, same 30 to 60 minute target response, same 12-month guarantee.

30 to 60 min target response12-month guaranteeGas Safe Registered
30-60 MINResponse time
12 MOWorkmanship guarantee
FULLYInsured & accredited
24/7365 days a year

Decorative gas fires, balanced-flue glass-fronted units, and log-effect inset fires share the same regulatory home as a boiler. They are gas appliances under the Gas Safety (Installation and Use) Regulations 1998, must be inspected by a Gas Safe registered engineer once a year, and fall under the same GIUSP classification regime. Open-flue Class 1 chimney fires draw combustion air from the room and exhaust up the flue; balanced-flue Class 2 fires use a concentric pipe; flueless catalytic fires rely on room ventilation alone. Each carries different soot, CO, and spillage risks that a generic boiler engineer will not always catch.

We service gas fires across London under Gas Safe Register #972173. Every visit covers a strip-down of the burner tray and ceramic coal or log set, vacuum-clean of the heat exchanger and pilot assembly, flue clearance and spillage test, and a calibrated Anton Sprint Pro flue gas analyser reading at the appliance flueway. The acceptable CO/CO2 ratio is under 0.004; anything above is flagged At Risk or Immediately Dangerous depending on absolute CO ppm and the GSIUR thresholds. Fuel-effect log sets are reassembled to manufacturer spec, because misplaced logs are the single most common cause of CO spillage on a serviceable fire.

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When We Use This

Where this service applies

  • Annual gas fire service for owner-occupied homes, recommended every 12 months per the manufacturer's instructions
  • Landlord CP12 appliance check on any rental property containing a gas fire
  • Open-flue Class 1 decorative fires in period London chimneys, with smoke-pellet spillage test and flue-flow check
  • Balanced-flue Class 2 inset and outset fires sharing a concentric flue with an external terminal
  • Log-effect and coal-effect fuel beds reassembled to the manufacturer's diagram after sweep or cleaning
  • Yellow tipping, sooting, pilot drop-out, or noisy ignition on a serviceable fire
  • CO alarm activation in a room containing a gas fire, investigated with flue gas analyser
  • Reinstatement of an isolated fire after a CP12 At Risk classification with new parts and full FGA report
Our Process

How we deliver

No surprises, no upselling. The exact path every job follows.

  1. 1
    Visual and ventilation survey
    Hearth and surround logged, room volume measured, fixed ventilation checked against BS 5440-2 (typically 100 cm² per kW above 7 kW heat input on open-flue, none required on balanced-flue).
  2. 2
    Chimney and flue clearance check
    Per BS 5440-1, flue checked for unobstructed termination, clearances, and draw. Smoke pellet released at the appliance hood on open-flue fires to confirm the chimney is pulling and not spilling.
  3. 3
    Strip-down and clean
    Coal or log set removed and photographed for reassembly. Burner tray, injector, pilot assembly, and combustion chamber vacuumed and brushed. Glass front cleaned with appliance-safe solvent. Compressed gaskets replaced.
  4. 4
    Soundness test of fire isolator
    Digital manometer on the appliance test point. Standing and working pressures verified, then a tightness test of the branch at 21 mbar to confirm no let-by on the gas tap or solenoid.
  5. 5
    Reassembly to manufacturer's diagram
    Logs or coals replaced exactly as the maker specifies. Mis-placed pieces are the single biggest cause of CO spillage and yellow tipping, so this is not free-hand. Diagram and reassembly photos go on file.
  6. 6
    Flue gas analyser readings
    Anton Sprint Pro probe inserted at the flueway after 10 minutes of stable burn. CO/CO2 ratio under 0.004 is acceptable, 0.004 to 0.008 needs investigation, above 0.008 is At Risk or Immediately Dangerous.
  7. 7
    Safety device function test
    Flame supervision device (oxypilot or thermocouple) tested by extinguishing the pilot; gas must shut off within 60 seconds. ODS on flueless fires checked for correct cut-off.
  8. 8
    Service certificate and GIUSP record
    Service sheet detailing FGA readings, pressures, ventilation, flue test, and any GIUSP classification. Emailed same-day, filed against the property's gas history, accepted by landlords, insurers, and warranty providers.
Frequently Asked

Your questions answered

How much does a gas fire service cost in London?
A typical decorative gas fire service runs 75 to 90 minutes. Any replacement parts (gaskets, pilot assemblies, ceramic logs) are quoted in writing before fitting.
How often should a gas fire be serviced?
Every 12 months, per the manufacturer's instructions and Gas Safe Register guidance. Open-flue Class 1 fires also benefit from a separate chimney sweep every 12 to 18 months, particularly in older London chimneys, to clear soot and bird debris.
What does the flue gas analyser actually measure?
An Anton Sprint Pro or equivalent reads CO (parts per million) and CO2 (percentage) in the flue gas, plus ambient CO in the room. The CO/CO2 ratio is the key figure: under 0.004 acceptable, 0.004 to 0.008 needs investigation, above 0.008 is reportable. Same test used on every CP12 boiler check.
Why does correct log placement matter so much?
Decorative log and coal sets sit in a specific configuration so the flame impinges correctly and combustion stays clean. Mis-placed pieces cause yellow tipping, sooting, and elevated CO. We reassemble to the maker's diagram every time and photograph the result so you can re-set after cleaning.
Is a gas fire still legal to use in London?
Yes. Gas fires remain compliant under GSIUR 1998 provided they are inspected annually by a Gas Safe registered engineer and pass the GIUSP appliance check. London has no blanket ban on decorative gas fires; smoke control rules apply to solid fuel, not mains natural gas.
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30 to 60 minute response across every London borough. Gas Safe registered. 12-month workmanship guarantee.

FAQ

Gas fire service and safety check: your questions

How fast can you reach me for gas fire service and safety check?
Typical on-site time is 30 to 60 minutes across the M25, subject to engineer availability and traffic. Live dispatch, never queued. Times quoted are best-effort targets, not contractual guarantees.
What does gas fire service and safety check typically cost?
Labour is one flat rate across London and the M25, billed per 30 minutes: from £75 / 30 min (daytime) up to £147 / 30 min (nighttime), with a one-hour minimum then 30-minute increments. There is no callout fee. Domestic prices shown inc VAT, no hidden extras. Fixed-price conversion available on most jobs after diagnosis. Full rate card.
Is the work guaranteed?
Yes. Gas fire service and safety check carries the same 12-month workmanship guarantee as every other gas safety / CP12 job we do.
Are you Gas Safe registered?
Yes. Gas Safe Register number 972173. Verifiable live at gassaferegister.co.uk before our engineer walks in.

Need gas fire service and safety check now?

30 to 60 minute response across every London borough. Gas Safe registered. 12-month workmanship guarantee.