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Nitrogen tracer-gas regulator and gauges set up next to a bathroom sink during a leak-detection callout

Leak detection

Underfloor leak detection across London

Specialist underfloor leak detection as part of our 24/7 leak detection service. Same fixed pricing, same 30 to 60 minute target response, same 12-month guarantee.

30 to 60 min target response12-month guaranteeGas Safe Registered
30-60 MINResponse time
12 MOWorkmanship guarantee
FULLYInsured & accredited
24/7365 days a year

Underfloor leak detection finds the pipe leak hiding in the void below your floorboards before it reaches the ceiling of the flat below, using acoustic, thermal, and tracer-gas methods.

Most London housing stock built before 1939 (Victorian, Edwardian, and 1930s terraces) sits on suspended timber floors with a vented subfloor void underneath the ground floor. Hot, cold, and waste pipework runs through that void out of sight, and when a pipe pinholes or a compression joint loosens the water has somewhere to go that is not your floor finish. The first signs are usually subtle: a damp spot on the bottom edge of a ground-floor skirting, a musty smell from the floorboards, a drop in mains pressure, or the water meter spinning with every tap and appliance closed. This survey finds the source without lifting every board in the house.

We start with a meter test at the stop tap to confirm a mains-side leak (any movement on a closed system means water is escaping). One or two floorboards are lifted at the most likely access point, normally near the kitchen or bathroom riser, to get a microphone into the void. Acoustic listening uses Sewerin AquaPhon or SeCorr correlating loggers, which pick up the high-frequency hiss of pressurised water and localise to within a metre on copper. A FLIR thermal camera then sweeps the joists for cold trails on a cold-water leak or warm trails on a hot-water or heating-side leak. Where the layout is unclear on the heating loop we run a fluorescent UV dye trace through the suspect circuit and use a UV torch in the void. Where pipework runs under a concrete sub-base or sits inside an insulated screed slab (a 1990s or later refurb) the acoustic signal stops carrying and we escalate to the standard 5 per cent hydrogen and 95 per cent nitrogen tracer-gas test, read at the surface with a Sewerin Variotec. Lifted boards are always refitted with brass screws, not nails, so the next access is non-destructive.

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When We Use This

Where this service applies

  • Damp spot on a ground-floor skirting with no plumbing fixture above
  • Musty smell rising from underfloor vents in Victorian and Edwardian terraces
  • Mains water meter spinning with every tap and appliance closed (silent leak)
  • Drop in mains pressure with no visible leak in the property
  • Heating-loop pinholes on microbore under suspended timber floors
  • Subfloor void wood-rot and airbrick condensation
  • Insurance trace-and-access where the source is not visible from above
  • Ceiling staining in the flat below from a suspected upper-flat leak
Our Process

How we deliver

No surprises, no upselling. The exact path every job follows.

  1. 1
    Meter test and pressure check
    All taps, the boiler, and every appliance closed. Water meter watched for movement to confirm a mains-side leak. Mains pressure recorded at the stop tap.
  2. 2
    Symptom mapping and access point
    Damp and musty zones marked on a quick floor plan, then the lowest-impact board to lift identified for void access, normally near the kitchen or bathroom riser.
  3. 3
    Acoustic localisation
    Sewerin AquaPhon ground microphone or SeCorr correlating loggers across the void, picking up the hiss of pressurised water. Localises to within a metre on copper.
  4. 4
    Thermal sweep of joists
    FLIR camera over joists and the underside of the floor finish. Cold trails for cold-water leaks, warm trails for hot-water and heating-side leaks.
  5. 5
    Dye trace where layout is unclear
    Fluorescent UV dye introduced into the suspect supply or heating circuit, UV torch used in the void to find the exit point on confused pipe runs.
  6. 6
    Tracer gas escalation
    Where the run is under concrete sub-base or insulated screed and acoustic does not carry, the line is depressurised and charged with 5 per cent H2 and 95 per cent N2, read at the surface with a Sewerin Variotec.
  7. 7
    Reinstatement and report
    Lifted boards relaid with brass screws (not nails) so the next access is non-destructive. Written report with leak location, photographs, and a separate repair quote.
Frequently Asked

Your questions answered

How much does underfloor leak detection cost in London?
A standard residential underfloor leak detection visit with meter test, acoustic localisation, thermal sweep, and a written location report is from £360. Where tracer gas is needed for a leak under a concrete sub-base, from £520. Insurer trace-and-access cover usually reimburses these costs in full.
How long does the survey take?
Typical residential survey: two to four hours on site. A single-room leak with clear acoustic localisation can be inside two hours. Multi-zone leaks, leaks under concrete, or properties with restricted void access can run to a full day.
Will you have to lift all my floorboards?
No. Acoustic listening, thermal imaging, and tracer gas localise the leak before any cutting starts. We usually lift one or two boards at a single access point, then make a small second cut over the localised pinhole. Boards are refitted with brass screws for non-destructive future access.
What is the difference between underfloor leak detection and concrete slab leak detection?
Underfloor leak detection covers suspended timber floors with a vented subfloor void, typical of Victorian, Edwardian, and 1930s London terraces. Concrete slab leak detection covers poured-concrete floors found in 1960s and later stock, basement conversions, and underfloor heating retrofits, where access means cutting the slab.
How can I tell if I have an underfloor leak before booking?
Three quick checks. Close every tap and appliance and watch the water meter for ten minutes, any movement is a silent leak. Lift an airbrick cover and smell, a strong musty void smell points to standing water under boards. And check ground-floor skirting near pipe runs for tide-marks.
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30 to 60 minute response across every London borough. Gas Safe registered. 12-month workmanship guarantee.

FAQ

Underfloor leak detection: your questions

How fast can you reach me for underfloor leak detection?
Typical on-site time is 30 to 60 minutes across the M25, subject to engineer availability and traffic. Live dispatch, never queued. Times quoted are best-effort targets, not contractual guarantees.
What does underfloor leak detection typically cost?
Labour is one flat rate across London and the M25, billed per 30 minutes: from £75 / 30 min (daytime) up to £147 / 30 min (nighttime), with a one-hour minimum then 30-minute increments. There is no callout fee. Domestic prices shown inc VAT, no hidden extras. Fixed-price conversion available on most jobs after diagnosis. Full rate card.
Is the work guaranteed?
Yes. Underfloor leak detection carries the same 12-month workmanship guarantee as every other leak detection job we do.
Are you Gas Safe registered?
Yes. Gas Safe Register number 972173. Verifiable live at gassaferegister.co.uk before our engineer walks in.

Need underfloor leak detection now?

30 to 60 minute response across every London borough. Gas Safe registered. 12-month workmanship guarantee.