The hardest leaks to deal with aren't the bursts, they're the slow ones. A pinhole leak under a kitchen floor can run for six months before you smell the damp. A failing radiator-valve packing weeps for two years until the floorboard gives way. A failing immersion-heater seal drips quietly into a roof void until the ceiling stains.
Hidden leaks need a methodical approach: precise location first, then minimum-destruction access, then permanent repair, then drying-out and restoration. Most general plumbers do step three. We do all four, backed by insurance-grade reporting and direct insurer billing on covered claims.
Where this service applies
- Pipework leaks under solid screed floors
- Concealed leaks behind tiled walls (kitchens, bathrooms)
- Above-ceiling leaks (typically from flat above in leasehold blocks)
- Underfloor heating circuit failures
- Boiler-circuit leaks on buried pipework
- Radiator valve and joint weeps
- Hot water cylinder seal failures
- Persistent damp of unknown origin
How we deliver
No surprises, no upselling. The exact path every job follows.
- 1
Site assessment & symptom mapping
Customer history, moisture readings, visible damage scope. - 2
Multi-method leak location
Thermal imaging, acoustic detection, moisture mapping, tracer gas, combined as required. - 3
Insurance-grade report
Located leak documented for insurer claim, covered under trace-and-access on most policies. - 4
Controlled access cut
Precise minimum-size access to expose the leak. - 5
Permanent repair
Pipework replaced or rejoined. Pressure tested at operating pressure. - 6
Drying-out monitoring
Moisture content checks until substrate is verified dry. - 7
Restoration coordination
Replastering, tiling, decorating, flooring, handled end-to-end on covered claims. - 8
Final claim closure
Documentation, settlement, insurer paperwork, all closed cleanly.