Insurance restoration outside London.

Insurance restoration projects are a category of out-of-area work where the journey from London is comfortably absorbed by the project scope. An escape-of-water reinstatement on a four-bedroom country house, a post-leak strip-and-dry on a top-floor apartment up the M11, a replumb of a flooded basement on a Cotswolds rectory: multi-day, multi-trade jobs where the loss adjuster needs a single contractor to deliver, document, and bill the entire scope. Where the policy is already with us or the adjuster has named us on the schedule, we will travel.

Our scope covers the full escape-of-water reinstatement cycle: dehumidification and structural drying (Dryfast or Corroventa equipment hired in regionally to keep mileage practical), strip-out of damaged plaster and flooring, replumbing of the leak source under the schedule of works, make-good of plaster, decoration, flooring, and kitchen or bathroom fittings, and a final test-and-commission. For fire restoration we coordinate with FRAS (Fire Restoration Approved Specialist) trades where the loss includes soot, smoke, or thermal damage to services. Every step is photographed, invoiced in the format the insurer expects, and with your written authority billed directly to the insurer.

How an out-of-area restoration runs

Eight stages, from claim verification to final sign-off and direct insurer settlement.

1. 1
   Free phone scope-out and policy check
   A 10 to 15 minute call to understand the incident, the property, and the policy. We confirm the claim is right for us and that the loss-adjuster relationship is clear.
2. 2
   Site survey and damage scoping
   A day on site to scope affected areas, photograph the damage, take moisture readings, and define the reinstatement schedule. Coordinated with the loss adjuster's site visit where possible.
3. 3
   Written quote with mileage breakdown
   A line-by-line schedule of works: day rate, day count, mileage at HMRC AMAP £0.45 per mile each way, regional plant hire (drying equipment, dehumidifiers) at cost, materials at trade plus 30%, and a fixed total.
4. 4
   Insurer approval
   With your written authority, we submit the schedule and quote directly to your insurer or loss adjuster. Once approved, the project is scheduled in a single multi-day block.
5. 5
   Strip-out, drying, and source repair
   Damaged plaster, flooring, and fittings stripped. Structural drying equipment installed and monitored. The original leak source repaired under the schedule.
6. 6
   Reinstatement and make-good
   Plaster, flooring, decoration, kitchen or bathroom fittings restored to pre-incident spec. Heritage and listed properties matched to original materials.
7. 7
   Test, commission, and sign-off
   Pressure tests on repaired pipework, FGA on any boiler, moisture re-readings to confirm dry-state, and a before/after photo pack for the insurer.
8. 8
   Direct insurer settlement
   Final invoice and evidence pack to the insurer, settlement received directly by us. You do not pay anything out of pocket on covered work.